I have 2 wires coming from a telegraph pole that run through a neighbour's tree in their garden to my bedroom, they have a kind of spiral end, a neighbour was using a tool to trim the tree, I opened my window to ask that he be careful as I was concerned he might pull the wires and cause issues, unfortunately I got verbal abuse from him.
My question is, is my fibre going through these wires from the pole or was that purely for landline? I don't use landline.
Inside I've an Openreach white box that connects to my small square ONT box that connects to my hub, is this anything to do with those 2 wires that run from the telegraph pole?
If they are I suppose I'd prefer my broadband to be underground. Perhaps what I see at the bottom of the wall is it running up from underground, this I'm not sure of, when I get a chance I'll take a pic of that.
The cable that leads to the ONT junction box will be the fibre broadband. You will have to follow it to see where it goes.
Is your home landline connected to your broadband router (in which case you are already VOIP, or is it connected to your legacy phone sockets?
You may have been a better advised to start a new thread rather than resurrecting this old one , but if you have an ONT and the cable to it runs through a tree on your neighbours land , then yes it’s running your FTTP service, if you have two cables but only one service chances are one of them is the old copper wire from when copper based (ADSL/FTTC) was used before FTTP was installed, following the same route from pole to house .
In general existing overhead copper service means when FTTP becomes available it is also going to be overhead from the same pole .
As far as paying (that’s you footing the bill ) to be served underground, it’s going to be expensive , just to find out you pay for a survey to establish the method and costs , and if the nearest useable lineplant that you could be served underground from is a considerable distance away ( which is usually the case with overhead service) it is likely to be in the 10’s of thousands of ££’s and hundreds of ££’s (non refundable) if you don’t priced , to get a contractual quote …that’s if your ISP will even entertain the idea and raise the appropriate overhead to underground conversion order with Openreach , most will just say it’s not possible.
Thanks, I fully understand.
Like I say the Internet wasn't damaged in any way from what the neighbour was doing, he did ask at first and I told him that it was ok and that I was just asking him to be careful on what he was doing, I'd imagine the tree branches weren't there when the pole was initially worked upon.
It's just a shame the neighbour acted in an aggressive behaviour when I spoke to him from my window, such as life these days unfortunately.
You may be able to get more information if you enter your address here:
https://www.broadbandchecker.btwholesale.com/#/ADSL
If the notes at the bottom refer to FTTP being delivered OH that means overhead. UG means underground. If it does say UG then the implication is that those wires through the tree are probably redundant.
From my direct experience not always from same pole. My copper came in from the left and through the trees, my new fibre came from a different pole to the opposite side of the house, with no obstructions in its route. There is the ever present possibility that mine is wholly atypical.
Thanks, unfortunately I don't have a telephone number as I don't use a landline, what is the access line it asks for?
@sea2dog That's why I said use your address. You could also use the UPRN (Unique property reference number). If you know it. You can find that here:
https://www.findmyaddress.co.uk/search
@Dasein That's why I said probably. The old copper will almost certainly be redundant by January anyway, as that is the deadline for turning off the old PSTN phone service. I believe there may be exceptions remaining but only for extremely isolated locations and they wouldn't have fibre anyway.
I found details after finding my UPRN