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Message 11 of 32

Re: Flying new fibre through trees

Exchange Product Restrictions:

FTTP Priority Exchange status N

WLR Withdrawal Y

SOADSL Restriction N

FTTP is not available 

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Message 12 of 32

Re: Flying new fibre through trees

My Internet speeds I'm paying for seem fine and WiFi TV works excellent, so I guess touch wood all is good at this present time.

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Message 13 of 32

Re: Flying new fibre through trees

@WSH

As I don't have FTTP I'm not seeing anything anywhere that tells me whether I have OH or UG, so I'm guessing that it is OH and that I have overhead fibre either to the cabinet, or the wall before it enters the house? 

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Message 14 of 32

Re: Flying new fibre through trees

Actually, that's confusing.

You talk about having an ONT box.  That's Optical Network Terminal.  A mains powered, wall mounted box, with lights on.  If you've got one then you're on FTTP (Full Fibre).

The last line of the data you quoted says FTTP not available.

Both points can't be true, as they are contradictory.

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Message 15 of 32

Re: Flying new fibre through trees

 

@WSH 

That's what I was thinking. 

Perhaps it's old data that was brought up and also perhaps the cable I mentioned that I see up the wall shielded is the FTTP which hasn't been updated after entering the UPRN for my address? 

Perhaps I need to ask BT for exact information as to what is going on? 

 

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Message 16 of 32

Re: Flying new fibre through trees

As stated something doesn’t match up , are you sure it’s an Openreach ONT inside your property, search for an image , plenty to look at on line to confirm if what you say is an ONT is actually an ONT , or if it is an ONT perhaps it’s not an Openreach FTTP ONT , but an Alternative Network provider, that would explain why the checker states no FTTP as it’s only Openreach FTTP that it shows details for , not other networks .
As you say it matter little if your neighbours garden work hasn’t affected your service.


FWIW , if an address hasn’t got Openreach FTTP available the checker site doesn’t detail the way the copper infrastructure delivers service , that’s never been the case (as it serves no purpose) it’s only when FTTP is available does the survey information appear.

Not sure why you are messing around with UPRN when you can search directly with your postal address 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

just enter your postcode  and select your individual address from the drop down box 

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Message 17 of 32

Re: Flying new fibre through trees

Featured products using UPRN says FTTP on demand.

Downstream line rate Mbps 1000

Upstream line rate Mbps 220

Downstream range - 

Available date - Available. 

Other offerings - VDSL Multicast

Available date - Available 

 

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Message 18 of 32

Re: Flying new fibre through trees

FTTP on demand is a different product to FTTP

ONT looks like this

ont-pon.jpg



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Message 19 of 32

Re: Flying new fibre through trees

That's the box I have. 

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Message 20 of 32

Re: Flying new fibre through trees

After checking it with the new link for the address rather than the UPRN I find this:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues.

FTTP is available and a new ONT may be ordered.

The exchange is not in a current fibre priority programme

As a WLR withdrawal exchange, product restrictions apply

SOADSL is not restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.

Thank you for your interest

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