cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
785 Views
Message 1 of 15

Re: New Fibre broadband installation but very low speed

This may be the wrong place to post my own current issue, but anyway-
I have just ran a speed test and am getting 24Megabit download and 21 up the way. That is pathetic, browsers are horendously slow, really crawling along considering I have (supposedly) Full Fibre 500 all the way in. Any advice? . Everything here is cat 6 connected via gig switches, NOT hubs, and currently only  a single PC online. (have had some issues with connection speed on the telly too, like taking a few shots to reach Netflix, for example).

I posted this in a rush because I'm wound up, so couldn't quickly find how to start a thread, sorry.

0 Ratings
Reply
14 REPLIES 14
780 Views
Message 2 of 15

New Fibre broadband installation but very low speed

I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.

778 Views
Message 3 of 15

Re: New Fibre broadband installation but very low speed

I moved your post to start own thread.

are these speed download speed and with wired or wireless connection?

the speed guarantee is connection speed to your router not download speeds



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
747 Views
Message 4 of 15

Re: New Fibre broadband installation but very low speed

@toonmtb 

Can you post an image of the speed test result please.

0 Ratings
Reply
729 Views
Message 5 of 15

Re: New Fibre broadband installation but very low speed

Just re-done one, thanks for responding.

speedtest.jpg

0 Ratings
Reply
710 Views
Message 6 of 15

Re: New Fibre broadband installation but very low speed

Are you connecting with ethernet cable or WiFi when running the tests?  If WiFi can you try using ethernet



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
695 Views
Message 7 of 15

Re: New Fibre broadband installation but very low speed

Please see my original post for answer. 

0 Ratings
Reply
689 Views
Message 8 of 15

Re: New Fibre broadband installation but very low speed

@toonmtb 

Who are you using for the speed test and why is it using a Dublin server - are you in N.Ireland?

0 Ratings
Reply
675 Views
Message 9 of 15

Re: New Fibre broadband installation but very low speed

Can you connect without using a switch as that has been known to cause problems. So ONT to hub and then pc all ethernet then run btspeedtester or fast.com and see if that improves speed 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
665 Views
Message 10 of 15

Re: New Fibre broadband installation but very low speed

I am in North East England. I used the first test link the Google found. Thanks for responding. 

0 Ratings
Reply