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Message 11 of 16

Re: Really?


@licquoricewrote:

As WiFi speed is not governed by BT, how could they possibly have lowered it?

Perhaps your much vaunted WiFi6 isn't all it's cracked up to be!


Can you please remind me what sort of speeds you consistently get on your Smarthub2?

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Message 12 of 16

Re: Really?

Think I might have wronged BT here. My neighbour who I share a  openreach pole with has recently abandoned VM and joined EE.

I'm now thinking this has effected my broadband speed. 

It's still fast enough for our needs just not as fast.

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Message 13 of 16

Re: Really?

if your not on full  fttp fibre check the downstream conection speed if suffers from inteference if you want no problems connect everything by eithernet if possible

not enough ports om the router buy a network switch

 

but will lookat the downstream speed of the router not the speed the device is getting on wifi

if the connection to the router is with in expected speed othey will ignore the speed of any device connected device via wifi

 

this wont be enough for BT to do anything in regards to leaving them without penalty

if your within contract

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Message 14 of 16

Re: Really?

@shakey1981  as the OP states he has a 500mb connection he must be on FTTP.Also as he is now with PlusNet all problems  should be directed to them, not BT.

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Message 15 of 16

Re: Really?

i did say "if on full fttp fibre check the downstream"

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Message 16 of 16

Re: Really?

What did you expect him to be on? Did you read the thread?