Had BT fibre about 18 months and had relatively few problems (main ongoing one is having to reboot the router every few weeks when my office mini pc wifi starts getting refused wifi connections).
But since last Saturday the router appears to be locking up and I'm having to restart it multiple times a day. This is causing problems with working from home as apart from the outages I'm having the IP recycled every time, and I have to have it whitelisted for work access.
At first I thought it was a line outage as I have my TV on ethernet and can't remember seeing a drop out on that ever. Restarting the box fixed it, but when it happened again 4 or 5 times next day I also noticed I couldn't even get to the smarthub homepage or see my internal network. It's happened most days since too.
This all suggests a router problem, yes? I should also note the router light remains blue and the lights on the wall panel are as normal.
I've tried all the BT remote testers I've found online, followed the advice to pull the plug on router on wall, but as it works on reboot, I have nowhere to go unless I lie on the "is it working now?" prompt.
I notice I got a new firmware overnight othwerwise I would have got to the point of picking up the phone this morning.
