You cannot get a refund. You have a minimum term, so if you cancel you will end up still paying for the remainder of the minimum term.
Are there any other BT customers within range? As a BT customer you should be able to connect to other BT routers. It’s a very (very) long time since I tried it and it might depend on whether you’d opted in.
Just for information, there is no BTWifi now. It has been changed to EEWifi.
Most new EE Broadband and BT Broadband customers are automatically registered for EE WiFi, unless they've opted out. You can get online at an EE WiFi hotspot using your EE ID or BT ID and password.
Thanks. That seems a bit unfair as many people must move before the end of a contract.
I have also since found out that I can't start a new connection over there without having full fibre installed first. Looks like they won't just 'switch on' the old line again, even though it's a very short piece of copper to the cabinet. I can't have the hassle of that so between that and the no-refund policy, getting wired internet over there is definitely out of the question now.
Thanks both, I wasn't aware of this at all. Sounds like that may be a good option. I can currently see 8 other BT/EE Wifi in range, so would assume that most of those will still be in range at the other place.
Is there any way to check whether I accidentally opted out of this or will I just have to try it when I'm in the other property?
Having just checked my BT account, it does appear that BT Wifi is included so I'll try the laptop over there later today to confirm. If this does work then I can also just unplug my own router rather than trying to move it within the range of the cables while works access is needed.
Thanks @Teller, it definitely sounds like that's going to be the best way forwards here 😊
If your existing property and WiFi are nearby, then it could definitely be worth unplugging this when you're at the other property just in case your devices try to connect to the weak signal.
It shouldn't have any issues with cost if you do connect to this by accident, though.
Peter
just remember that BTWIFI/EEWIFI is not secure so need to be careful in the use of an unsecured network