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Message 1 of 4

Smart Hub 2 Getting Warm

I had been getting slow broadband speeds. Yesterday an engineer came (who was very good) and may have fixed the problem as he found a wire at the street cabinet which needed replacing. However, whilst here he commented that the Smart Hub felt warm. He is right - not hot but definitely warm. Should I be worried about this and, if so, what can I do about it?

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Message 2 of 4

Re: Smart Hub 2 Getting Warm

my SH2 is slightly warm to the touch and always has been.  I think the position of the hub and air circulation about the hub plays a big part on how warm the hub feels to the touch



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Message 3 of 4

Re: Smart Hub 2 Getting Warm

They will get warm as they’re constantly drawing power just like your TV when it’s on.

Just make sure it’s in a well ventilated place and not tucked away behind a curtain or right next to a radiator. 

Not that you’d have a radiator on at this time of year anyway.

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Message 4 of 4

Re: Smart Hub 2 Getting Warm

Thank you both very much for the replies.

Nothing to worry about, then.

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