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Message 11 of 13

Re: Strange ONT model

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Does it actually matter? if it gives you a connection as expected then who cares?

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Message 12 of 13

Re: Strange ONT model

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It doesn't really matter. Just if it doesn't have a 2.5 gig ethernet port if you switch to a package above 1 gig then you'd need a new ONT but that'd be on the ISP to sort out with Openreach or their contractors 

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Message 13 of 13

Re: Strange ONT model

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Thank @licquorice.

I'll request that our supplier management team to do a full review of the help pages in that case.