Switch to full fibre - solid orange lights

[licquorice]

You can't deal with Openreach directly, they are not customer facing, you can only deal with BT.

[tonysmini018]

As liquorice said, BT will need to look first and if they can’t sort it then raise a job with Openreach. There isn’t a short cut unfortunately.

[Padston]

Okie doke - well I'll try tomorrow and update.

Thanks 

[Padston]

Just to update:

No idea why but the internet kicked in today - haven't even tried a new router as it is still not been delivered.

I imagine something must have happened behind the scenes with my account but who knows.

Thanks for everyone's help 🙂

[licquorice]

Great news, thanks for the update.