Underground ducting direct to property?

[Iceman1]

Thanks. As in my case there doesn't appear to be a duct for the final 2m so they will have to dig from the point the duct is blocked to my house? So 2m in total?

[iniltous]

Probably yes , but there is a chance that the duct is blocked (  rather than missing )  , at other places along its route , but no point worrying about that as it’s not particularly likely, you know a section is missing .

TBH , if your address is single stage installation process , the person who turns up will be sent assuming that the duct is fine end to end , you may want to point out you observed the duct falling short when the driveway was installed,  it’s going to be a a waste of time mentioning it to any order taker before the visit  , mention it to the tech that turns up to do the install….I don’t think there is a way for you to get a single stage install changed to KCI2 ( two stage ) in advance of the installation which will likely fail , and the actions to remedy the situation put in place after the failure , where a KCI2 the remedy is in place before a committed appointment date is given , the fact that you know there is going to be an issue should lessen any disappointment if the installation fails ……it’s highly unlikely but not impossible that the installation will actually work .

[Iceman1]

My property is already showing as KCI2.

[36ULW]

That picture is just to highlight to Builders/Developers what kind of Duct should be used on Road Crossings and how deep it should be as a minimum.

On Road Crossings they should only use a Duct54 but then when it goes onto peoples homes they’ll use a Duct56 and connect the two using a Port Reducer.

[iniltous]

Even better then , something must have alerted the survey engineer that your address  potentially had a problem , the survey ethos is better to be cautious , even if it turns out there was never an issue .

An example could be …..say two identical houses ( fairly recently built , within the last 30-35 years ) both should have evidence of the BT/OR duct at the external house wall ( grey plastic duct cover , capping , small grey block  ) one house has had a porch built on the front and this grey plastic can no longer be  seen from the footpath , it’s basically now inside the porch  , that address is marked at survey  as KCI2 because of this , it doesn’t mean it’s definitely got issues , but it’s worth being cautious…whereas the property with the grey plastic still visible isn’t definitely OK , but there is no reason to assume that the duct isn’t serviceable , and its marked as single stage installation, same house type , same age , different survey results….if the grey plastic is missing or covered up on  your address it may be KCI2 for that reason , but it works to your advantage anyway in that someone should visit in advance and after discussion with you , put the remedy in place before you get a ‘proper’ contractual appointment for the install .

[36ULW]

Openreach stopped using Toby Boxes a couple of years ago.

Instead all they do now on DIG Sites is built to the nearest Joint Box and as and when an EU Orders FTTP they’ll Dig and Duct from the CBT location to that EU’s house. 

[iniltous]

Just realised you have another thread going ( not a great idea to have two threads basically for the same thing , just produces duplication ) on that you state your SNN is ‘built to the curtilage hard ‘ so chances are you don’t have a duct in the accepted sense , some property from the 60’s, 70’s and 1980’s use Duct 100 , it’s barely larger in diameter than the copper cable inside it ,and is considered the same as no duct at all , there is no way to get a new optical cable alongside the existing copper cable , and often D100  doesn’t actually reach end to end ( so 2 metres short of the house in your case ) …..so  it’s not just a missing duct bend , your house has already been provided with the solution to this ‘DIG’ direct in ground problem by fitting a toby box at the curtilage and as stated in your other thread , an excavation from the Toby box to your house wall is needed

[Iceman1]

The openreach checker shows it is soft.

 

Also forgive for the silly question but what is a Toby box.

The nearest 'box' to my house is one of these probably about 50m away. 

A few weeks ago Openreach installed cabling to this point. When I asked them, they said this serves all the houses in the estate and they are fed by ducting.

[iniltous]

That’s a joint box lid not a toby box , the duct from here to the toby box should be new ( so scars in the footpath ) search for a Toby box image but they are normally a black plastic square about 4” , that the visible part on top of the new duct placed outside each address , occasionally a duct marker rather than a Toby box is used,  this is a 2inch round duct cover ( has OR printed on it ) ….there is always the possibility that the survey network note is plain wrong ,  or the area many have been designed to have toby boxes , but to save money initially on the build stage , they and the associated duct in the footpath were never provided, in which case a duct is provided from a jointbox ( like the one shown ) directly to the house wall when an order is received ( the correct SNN for that is ‘partial DIG’ ) , and that will confuse the installation people ( SD division, Service Delivery ) as they will expect less excavation than will be needed and they also will be scratching their heads wondering where the toby boxes are , either that , or they are there , you just haven’t noticed them …when was the property built approximately  ?

[Iceman1]

Housing estate was built in 1974 and there definitely is not any Toby boxes for my house or any other houses on the estate.

When I spoke to the Openreach engineer, he said every house is served from the joint box via ducting.