The openreach checker shows it is soft.
Also forgive for the silly question but what is a Toby box.
The nearest 'box' to my house is one of these probably about 50m away.
A few weeks ago Openreach installed cabling to this point. When I asked them, they said this serves all the houses in the estate and they are fed by ducting.
That’s a joint box lid not a toby box , the duct from here to the toby box should be new ( so scars in the footpath ) search for a Toby box image but they are normally a black plastic square about 4” , that the visible part on top of the new duct placed outside each address , occasionally a duct marker rather than a Toby box is used, this is a 2inch round duct cover ( has OR printed on it ) ….there is always the possibility that the survey network note is plain wrong , or the area many have been designed to have toby boxes , but to save money initially on the build stage , they and the associated duct in the footpath were never provided, in which case a duct is provided from a jointbox ( like the one shown ) directly to the house wall when an order is received ( the correct SNN for that is ‘partial DIG’ ) , and that will confuse the installation people ( SD division, Service Delivery ) as they will expect less excavation than will be needed and they also will be scratching their heads wondering where the toby boxes are , either that , or they are there , you just haven’t noticed them …when was the property built approximately ?
Housing estate was built in 1974 and there definitely is not any Toby boxes for my house or any other houses on the estate.
When I spoke to the Openreach engineer, he said every house is served from the joint box via ducting.
Openreach don’t use Toby Boxes anymore, they briefly used them for a couple of years but have stopped now for a variety of reasons.
Instead now on DIG Sites they’ll put a CBT in either the nearest 4 or 6 box or possibly have to build a new one. Then when EU’s order FTTP they will then duct all the way up to their property from where the CBT is.
The Openreach planning policy changed somewhere between 2022-2023 , that’s when designing DIG areas was changed from planning to use Toby boxes to only using existing plant ( duct and joint boxes ) , to save money and not give the Alt Net competition an even bigger advantage than the one they already enjoy , the planner simply plans for the CBTs to be in the nearest existing correct size joint box , no new duct or jointboxes are provided, and nothing further is done until an order is received , there is no point providing a toby box in this scenario…this policy does have disadvantages though , as the number of CBTs in a single box has a limit , so some addresses may find they are excluded when very near neighbours can order FTTP , simply because of the existing jointbox capacity,
The late 1970’s was when the copper network build changed to UR ( underground radial ) DP’s , from simply ‘U’ underground , UR used many more underground jointboxes and that is much more forgiving than the early ‘U’ underground DP’s where a DIG area may have virtually no concrete lidded jointboxes and very little duct , using prefabricated boxes like JB23’s , which cannot house a single CBT .
The odd thing is the SNN ( survey note ) still states built to the curtilage, which suggests the survey was done much earlier than the FND network build was done , that could explain why it’s been done this way.
TBH most of this is explanation is ‘nerdy’ , from the consumer point of view it matters little apart from it will probably take longer when service delivery realise they have to provide much more ‘ civils ‘ work rather than simply a dig across someone’s garden from a Toby box