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Upgraded from BT 150 to EE 900

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Been a loyal BT customer for years, never had any issues that lingered they always been attentive. My full fiber was clocking at 150 and now I have moved to EE 900 Mbps. I was told by an adviser (EE) last Friday (my completion date) that the speed would change to 900 Mbps on Tuesday (4 days) never had it with BT always the same day, is this technically true? Thanks in advance!

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Message 2 of 3

Re: Upgraded from BT 150 to EE 900

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normally I would expect the upgraded speed to be available on activation day but as now with EE you need to post on EE forum   https://community.ee.co.uk/



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Message 3 of 3

Re: Upgraded from BT 150 to EE 900

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Thanks so much!

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