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Message 11 of 15

Re: Wanting to move Full Fiber Modem

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It’s a new cable so all I can assume is that the Ethernet cable is too long that’s why I was thinking about moving the modem because then I can connect a short Ethernet cable that’s cat7 so the interference is eliminated as much as possible 

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Message 12 of 15

Re: Wanting to move Full Fiber Modem

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Right ok
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Message 13 of 15

Re: Wanting to move Full Fiber Modem

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See message 4

 

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Message 14 of 15

Re: Wanting to move Full Fiber Modem

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@Ryan_Jwrote:

It’s a new cable so all I can assume is that the Ethernet cable is too long that’s why I was thinking about moving the modem because then I can connect a short Ethernet cable that’s cat7 so the interference is eliminated as much as possible 


Why purchase cat 7 cable when cat5e will do 90 metres at 1 gig? i can guarantee that you have either stapled or damaged the cable with a cableclip installing it , it has damaged plugs or crushed cores from under doors etc or the port on the router is faulty, nothing whatsever to do with the length of the cable in a domestic environment.

If you however still want to waste money getting the ont shifted then its your call

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Message 15 of 15

Re: Wanting to move Full Fiber Modem

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This (Yorkspark’s response). You really are on false and expensive errand trying to move your fibre. I would connect a 4 or 8 port switch to the cable and plug in each device separately until the fault occurs. Isolating the problem will help you identify the issue such as an ip conflict or dodgy cable. Use a simple Ethernet checker to confirm the wiring of your “long” cable. Perhaps the installer didn’t terminate it correctly or punctured it with a cable clip.