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Message 1 of 8

What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

So, I live in a little village in Norfolk Called Roughton. Over the past week or 3, or 4, actually months. My family and i have been growing extremely annoyed about the shoddy, on and off internet. Yes that crappy copper stuff. I had done a little bit of research about registering a community partnership and thought i would post something on the local village FB group to drum up support. However, i thought i would do a bit of research about the availability in my area first as my address is down on the openreach site as "we have no plans to build in your area". i wanted to know what others were like. I took a couple of dozen address and postcodes in my area and now i am extremely confused.

The below red crosses mark as No plans, the Stars are available to order 1.6Gbps , and smiley faces "were building in the area". The villages green box cabinet is the Heart. I cannot fathom how the center of the village has missed out but the outskirts are all superfast BB available.

Screenshot 2026-06-09 163539.png

The cabinet is Fiber so we are FTTC, but i am confused as to how a little village hall (Top left smiley face) can expect availability soon. The top of the village (wash house, and other houses) have full speeds, but the houses near the center of the village have nothing at all.

I keep an eye out for updates and have seen the Openreach rollout map, but surely it cant be that someone has drawn a line from the east up to the north and then to the west of the village to completely miss the populated area. Where the stars are there are probably 10-15 houses. Chapel Road has 3-4 times that. So why turn those on and not the populated ones. Surely it would cost less to do more than less, if you know what i mean.

There isn't even anyone to talk to anymore. Back when fiber was being rolled out where i lived in Berkshire, i got a flyer through the door for virgin, called them up and was they said it wasn't planned, argued the case, spoke to a regional installs manager that people were laying cables and within a couple of months it was up. You cant even speak to anyone at all now,  your reliant on a person looking at a map with hits for people interested superfast broadband. 

So why is it like this, who can i speak to about it, query why my street cant, but someone a hundred meters down the road can. 

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Message 2 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

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Message 3 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

Roughton is on the most Northerly part of Hanworth Exchange, not entirely sure if that’s the Head End Exchange.

The only place FTTP is available in Roughton that’s within the Hanworth Exchange Area is a small cluster of houses on Back Lane, Chapel Road and Felbrigg Road.

They were BDUK Funded PON’s so you’d have to ask the Local BDUK Rep, if one still exists as to why they only built in that part of the Village. 

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Message 4 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

thanks, filled in. will see what happens

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Message 5 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

I just dont understand why the more populated areas are left out and the sparse areas can get it.  Surely it would make sense £££

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Message 6 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

This is a BT forum and has absolutely no connection with Openreach. 

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Message 7 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st

As far as a remember much of the original public subsidy provided for improving broadband was to get ‘ not spots’ covered , and at the time that was considered to be speeds below 30Mb , (this had nothing to do with Universal Service Obligation BTW which is 10Mb ) and as FTTP was inevitable there was no point in aiming low and providing  speeds similar to that offered from FTTC ( so the solution wasn’t to add or adjust copper network and build more FTTC but go straight to FTTP ) …the consequence could well be that if a particular location had ‘reasonable’ FTTC coverage (30Mb or better) for the majority of the residents , but the outlying areas had less than 30Mb , those outlying areas got the publicly funded upgrade to FTTP (and the speeds FTTP can offer ) whereas those deemed to have already have reasonable speeds were not in scope , so we’re not upgraded .

The current qualification for public subsidy FTTP isn’t the same as it was back then  , so that policy viewed today seems shortsighted , by not covering an entire area and just concentrating on the poorest speeds in that community.

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Message 8 of 8

Re: What is happening in Rural England better BB rollout, are the easy wins being upgraded 1st?

BT and or Openreach haven’t left out anyone.

The Builds in the North of the village were BDUK Builds done in 2022.

BDUK funded PON Builds were decided by BDUK, not Openreach. 

Why those parts of the Village were built I don’t know, most likely because they’re out of reach of an FTTC Connection?

 

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