Why can't I get fibre?

[lina2]

One section says it is available, and another one says it's not. (bolding mine)

Featured Products	Downstream Line Rate(Mbps)	Upstream Line Rate (Mbps)	Downstream Handback Threshold(Mbps)	WBC FTTC Availability	WBC SOGEA Availability
High	Low	High	Low
VDSL Range B (Impacted)	80	76.5	20	19	69.5	Unavailable	Available
G.fast Range A (Clean)	--	--	--	--	--	Unavailable	--
G.fast Range B (Impacted)	--	--	--	--	--	Unavailable	--

Featured Products	Downstream Line Rate(Mbps)	Upstream Line Rate (Mbps)	Downstream Range (Mbps)	Availability Date	FTTP Install Process
FTTP on Demand	1000	220	--	Available	--

Other Offerings Availability Date

VDSL Multicast

Available

Exchange Product Restrictions	Status
FTTP Priority Exchange	N
WLR Withdrawal	Y
SOADSL Restriction	N

FTTP is not available.

The exchange is not in a current fibre priority programme

As a WLR withdrawal exchange, product restrictions apply

SOADSL is not restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.

[licquorice]

FTTPoD is a totally different business product that costs thousands to provide.

[lina2]

After further investigation, it turns out that all one needs to do is contact CityFibre or Hyperoptic and they will work with the flat's factors to do the installation, for free. I will have mine installed in the next month or two.