Why is my Internet worse than my neighbours?

[licquorice]

@rbz5416 yes agreed, but as the OP is looking for a higher speed, I figured he wouldn't be deliberately ordering fibre essentials and I didn't want to muddy the waters by mentioning it.

[rbz5416]

@licquorice 

I'm taking the OP's posts to date to mean that as in the example I posted from a neighbour, who is currently receiving a higher speed, Essentials is all that's being offered based on duff data.

[licquorice]

@rbz5416 See what you mean , yes that could be a possibility.

We need to see the stats.

[emshepemil]

 This is the package I have but it was bought in a flat that could get up to 70mbps so I don't know if that changes anything 

[emshepemil]

If I wasn't transferring over a contract I was already on, the only option available would be Essentials. 

When you say banded to a lower rate do you mean in the sense that they would cap and limit it or in the sense that they'll show lower when you're looking online?

[licquorice]

So do you have a fibre essentials package which you are taking with you rather than a higher speed package?

[licquorice]

This whole thread is totally pointless and a waste of everyone's time until we can see the facts, i.e the line stats.

[iniltous]

Home essentials F2 is the 80Mb version of Essentials , so if the immediate neighbours ( and by that the neighbours either side ) get better than 32-36Mb ( assuming they are on F1 or F2 , 55Mb or 80Mb profiles ) then so will you , if you don’t the router stats will show a problem…as stated there really isn’t anything more to be said until you move in , connect your router , and check the router statistics, if there is a large gap between the max attainable speed and the actual sync speed then there probably is a problem but you won’t know until then , so until then relax and if necessary post back once you have actual data .