Will BT/Openreach install FTTP free of charge?

[camy]

are you an existing BT Retail customer?  how does your existing phone line enter the house?

An existing BT customer but just residential, not retail or commercial.

Copper phone line enters the house from the left side pole on my diagram.  Its overhead.

[jac_95]

@camy 

The full fibre network can't just be extended. It all needs to be planned and scoped to cover the number of houses in the area. It will mean they need to have the correct number of fibres, distribution nodes and an appropriate number of splits per fibre between the property (NAD) and the aggregation node (there's a max number of splits too) along with the CBTs which each NAD will be assigned to.

[imjolly]

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@camy wrote:

are you an existing BT Retail customer?  how does your existing phone line enter the house?

An existing BT customer but just residential, not retail or commercial.

Copper phone line enters the house from the left side pole on my diagram.  Its overhead.

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Then I would expect the fibre cable to follow the existing copper cable form the pole

[camy]

So theres a chance they will not factor in my property at all and stop the install at the right pole (in my diagram)?!

Especially if i havent been notified , they might only install enough nodes at the CBT to serve everyone else?

If it was a busy street I'd understand the restrictive numbers, but i'm very remote here and I'd say theres only 5 houses near that pole and by far the closest one to the road and telephone pole!

[camy]

Then I would expect the fibre cable to follow the existing copper cable form the pole

And would this need to directly come from the CBT on the other pole or can they tee off the line to come over to my house?  Looks like it will be farside road route.

[jac_95]

@camy ,

If you fill in the Openreach contact form they can do some checks and potentially ask the regional project manager (state work is happening just across the road but their checker says you aren't covered): https://www.openreach.com/forms/fibre-broadband-availability---customer-form

[Hooba]

@camy Your situation looks very similar to mine. I live in a semi rural property, telegraph poles up and down the B road that runs outside my house. Telegraph pole directly opposite me has no CBT, the next telegraph pole along does have a CBT. When I had full fibre installed 3 blokes turned up, closed the road, ran a fibre cable from the pole that does have a CBT to the pole outside my house with no CBT, then from there into my property. Took them most of the morning. Cost to me £9.99

[camy]

@Hooba

Thats positive news buddy thank you. 

So did you have to order the FTTP after they'd installed fibre in the B road? Or did they just turn one day and do it? 

Only £9.99? Extra a month onto your bill or fixed charge? 

[Hooba]

@camy All the work to install fibre along the road / lane had been done before I moved here. So I moved in, phoned BT about broadband who advised me that FTTP was available. Which I promptly ordered. One off fixed charge of £9.99 - which I thought pretty reasonable !!

[licquorice]

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@camy wrote:

So did you have to order the FTTP after they'd installed fibre in the B road? Or did they just turn one day and do it? 

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FTTP has to be ordered, it is not provided automatically.