if you get this email you can ignore it id you got latest equipment if you need a free digital voice adapter you can oreder one free
Are you sure it was genuine, sounds more like a scam to me.
yes this was verified bt chat themself even had my account number on it
this is intended for people that arent capable of "self install"
alot of idenifyable info was xut from the email by mw before posting
maybe the mods can look into this and if it legir rhen maybe look into rewording this so it dosent sound as tho openreach are required to attend to install or set this up
third time i had to explain see if this is required in as many weeks i was thinking if i disint book this i would be in trouble with BT