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Message 11 of 17

Re: fibre in flat

It would help if you entered your address in the dslchecker and posted results including notes. It would help with any further advice from forum



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Message 12 of 17

Re: fibre in flat

I’ve done that but unfortunately all foreign to me 

I’m not technical minded but thanks for the reply 

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Message 13 of 17

Re: fibre in flat

@imjollywrote:

"It would help if you entered your address in the dslchecker and posted results including notes. It would help with any further advice from forum"

 

@ross85wrote:

"I’ve done that but unfortunately all foreign to me "

 

Where have you posted it, I don't see it in this thread?

If you want help from these forums, you are going to have to post the results here, remembering to remove/blank out any personal details, eg your actual address.

 

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Message 14 of 17

Re: fibre in flat

I meant it as I’ve checked not posted 

from my understanding says it’s not available but still not getting how other people in my close/street can get

i I think a phone call will solve it but thought I’d ask here first 

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Message 15 of 17

Re: fibre in flat

Hi @ross85  I agree that it's worth a phone call into our team so that they can check to see if they can run some checks and give you a more definitive answer.

To speak with us, you'd just need to dial 150 from a BT phone, or 0330 1234 150  from any other phone or landline.

You can find a link to our Contact Us page here

Chris S

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Message 16 of 17

Re: fibre in flat

Thanks for the number 

always best to ask the community first before calling 

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Message 17 of 17

Re: fibre in flat

Absolutely @ross85 you did the right thing contacting us here in the BT Community first.

Keep us updated with how you get on.

Chris S

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