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Message 1 of 9

fibre installation - help!

So, I'm not very technically minded however I can't seem to get a straight answer out of anyone and even the BT/Openreach websites don't give that much info.

We're currently on Fibre 2, and out of contract so it's costing us a small fortune every month.  We've looked into new deals and as we're set up for Fibre and Hubbie works from home we think this might be the way to go. However, last time we looked into this we ended up cancelling as we were not informed about all the wiring on the outside of the house that was involved (photo with blue lines is what the engineer was suggesting).

Is this still the case? 

Our  wifi router and BT tv box are all in the corner of the living room as when we moved in we were told this was the only place we could have it set up. (red dot on right side of house)

Fibre has already been brought from the main road to a large grey box on the left side of the house, next to gas and electricity meters. However this is on the completely opposite side of the house to where we currently have everything set up.

I understand that a connection needs to be made from grey box, outside of house, to the inside of the house but if an engineer were to drill through into the garage there are no sockets on that internal wall so there would be no power source.

Please can someone help and explain to me in 'normal' language if we're just going to have to accept ugly black wiring across the front of our home or is there another way that we can have fibre? Neighbours have had Full Fibre installed and have had no end of problems and the workmanship was awful so now we're really worried.

TIA 

As2.wiring2.wiring3. current set up3. current set up

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Message 2 of 9

Re: fibre installation - help!

as existing BT customer can you enter your phone number and post results  remember delete number

https://www.broadbandchecker.btwholesale.com/#/ADSL

how does your existing phone line enter your house - underground or from outside pole?



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Message 3 of 9

Re: fibre installation - help!

I'm struggling to understand what you have posted, it doesn't make much sense and the photo of the current setup just seems to show  a couple of powerline adaptors and a mess of wiring.

You say you are already set up for fibre, what does that mean?

It seems odd if you have a fibre already to the house but it isn't connected. Are you sure it is fibre and not a copper cable?

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Message 4 of 9

Re: fibre installation - help!

Set up as in openreach came to our estate and brought Fibre wiring under the road to each house. We haven't connected because of the issue of wiring and where it would actually enter the house.

Please ignore the wiring, the photo was meant to show the sockets on the wall.

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Message 5 of 9

Re: fibre installation - help!

phoneline is underground.

What is the link for? sorry am clueless about all of this.

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Message 6 of 9

Re: fibre installation - help!

Ok, the fibre can enter your house pretty much anywhere that you and the installer can agree upon. It doesn't have to be anywhere near the existing copper entry point. The fibre from the external box connects to an optical modem (ONT) which needs power. The ONT then connects to your router (hub) with an Ethernet cable. This can be up to 100 metres from the ONT but the installer will only supply a short patch cable between ONT and Hub. If you wish to site the Hub away from the ONT you will need to install your own Ethernet cable.

Does that help?

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Message 7 of 9

Re: fibre installation - help!

Perhaps get an electrician to install a double power point in the garage? Problem solved.

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Message 8 of 9

Re: fibre installation - help!

If your area has been retro fitted with FTTP by Openreach, then depending on the method the existing underground copper service uses , will determine the method of the FTTP , the link provided
https://www.broadbandchecker.btwholesale.com/#/ADSL shows what Openreach will do , if it says property served by 2.5 inch duct , then the new cable will follow the existing cable ( this refers to the  the external cable part only, not the internal cable  ) if it’s says ( for example ) built to curtilage hard , then your existing copper cable is buried directly in the ground ( no duct ) and the footpath outside your home would have recently been excavated to get a duct to the edge of your property, when you order a trench through your garden to house wall is provided for the new optical cable , this can within reason be where you want it .

Post  the entire ‘checker’ return for your phone number or address.


If the existing service appears on the left hand side of the garage , and the service is required in the lounge , then obviously a cable needs to be ran , the installer will not run internally through the garage through a hallway and into the lounge , when running the cable externally will be much quicker and easier , and likely would hardly be noticeable anyway

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Message 9 of 9

Re: fibre installation - help!

When you switch to Fibre you will end up with 2 boxes that require power. The first is the ONT and this is linked to the already installed fibre with a CSP (grey box normally on the outside of your house) so possibly the one you mention, using a fibre cable of, I believe, up to 10 m. So, for example, the engineer could drill through into the garage and then run this fibre cable up the wall across the garage and down to close by where you have a power socket available to power the ONT.

The router needs to link to the ONT via  Ethernet, there will be a short ethernet cable supplied with the router and that could be used to set the router up in the garage and make sure all is working properly. You could then run a longer Ethernet cable to the lounge from the ONT and then move the router to the lounge. How and where you run the Ethernet cable will be something you need to decide and do or get someone else to do the engineer is highly unlikely to do this. 

An alternative, and this is purely a suggestion not a recommendation, might be to use powerline adapters, one linked to the ONT and one linked to the router.  Whether this will work well enough for you can probably only be determined through experimenting. The Powerline adapters must be capable of 1Gb. I suggest you try it but make sure the Powerline adapters you use can be returned if they don't work well enough for this task. They must be separate from any existing ones you already use/intend to use. If you tell the engineer you intend to do this he will probably run a mile!!