how poor is this

[robpompey22]

 

[RobbieBaron]

Yes, those are the right stats & shows you are getting 38 Meg sync speed (a bit slowish) yet your speedtest only gives 1.4 Meg.

Did you do that speedtest in your OP over WiFi? WiFi is unreliable & variable, Would you now do the speedtest over Ethernet?

Why is "Full Fibre (FTTP) Mode" on? You are not on FFTP but FTTC. 

[robpompey22]

only device I have which is connect is ps4, would that test be OK?

[RobbieBaron]

If it's capable of doing speedtests off the Web.

[robpompey22]

 

[imjolly]

Your stats looks ok with connection speed well within your expected range shown by dslchecker. Your connection time is only 1 day+  is that due to hub dropping connection or manual reset?

You need to change FTTP mode in stats to off 

https://speedtest.btwholesale.com/

Use this link to test download speed and post results. Must be ethernet connection as WiFi is affected by local interference

[robpompey22]

 sorry, just checking turn this to off.

[robpompey22]

 turned off the setting and seams to have made an improvement will check on wired device tomorrow evening.

[RobbieBaron]

Yes, FTTP ON was the wrong setting but I can't see how it could affect the speed detected by a speedtest. 

[imjolly]

Your connection time now only 1hr is that due to hub dropping connection or manual reset?