cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
863 Views
Message 1 of 3

new FTTP install cant access Google cloud services

Go to solution

Hi all,

Does BT block IP ranges?

Just got FTTP installed yesterday and i'm having issues VPN'ing into my remote Virtual server (I've a server hosted on Google Cloud that I use to keep my networking skills up to date as well as playing around on safely)

My old ISP (PlusNet) their was no issue connection via SSH or a VPN but since I've switched to BT I've not been able to access it.

Basic "pings" go through but other services won't connect. Yeah it could be a "google problem" but it's strange it's only started when I move to BT.

Ping:

ping -c 5 35.209.113.89
PING 35.209.113.89 (35.209.113.89) 56(84) bytes of data.
64 bytes from 35.209.113.89: icmp_seq=1 ttl=51 time=117 ms
64 bytes from 35.209.113.89: icmp_seq=2 ttl=51 time=116 ms
64 bytes from 35.209.113.89: icmp_seq=3 ttl=51 time=117 ms
64 bytes from 35.209.113.89: icmp_seq=4 ttl=51 time=116 ms
64 bytes from 35.209.113.89: icmp_seq=5 ttl=51 time=116 ms

--- 35.209.113.89 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 116.043/116.350/116.711/0.260 ms


Tracepath:

tracepath 35.209.113.89
 1?: [LOCALHOST]                      pmtu 1492
 1:  _gateway                                              0.856ms 
 1:  _gateway                                              0.667ms 
 2:  no reply
 3:  no reply
 4:  31.55.185.184                                        15.001ms asymm  6 
 5:  core1-hu0-8-0-5.colindale.ukcore.bt.net              15.026ms asymm  6 
 6:  peer7-et-0-1-1.telehouse.ukcore.bt.net               22.894ms asymm  7 
 7:  166-49-214-194.gia.bt.net                            13.427ms 
 8:  ix-ae-68-0.tcore1.ldn-london.as6453.net              14.006ms 
 9:  if-ae-65-2.tcore2.ldn-london.as6453.net             106.571ms asymm 12 
10:  if-ae-32-2.tcore3.nto-newyork.as6453.net             96.131ms asymm 11 
11:  if-ae-26-2.tcore1.ct8-chicago.as6453.net            113.621ms asymm  9 
12:  206.82.141.94                                       106.814ms asymm 15 
13:  no reply
14:  no reply
15:  no reply
16:  no reply
17:  no reply
18:  no reply
19:  no reply
20:  no reply
21:  no reply
22:  no reply
23:  no reply
24:  no reply
25:  no reply
26:  no reply
27:  no reply
28:  no reply
29:  no reply
30:  no reply
     Too many hops: pmtu 1492
     Resume: pmtu 1492 

 

0 Ratings
Reply
2 REPLIES 2
843 Views
Message 2 of 3

Re: new FTTP install cant access Google cloud services

Go to solution

Not a BT problem, the IP you used shows exactly the same for me using my VPN, which you didn't use for your TracePath.

I'm with a different provider so it points to a problem elsewhere.

tracert.png

798 Views
Message 3 of 3

Re: new FTTP install cant access Google cloud services

Go to solution

Thanks,

Seems to be working as normal today.

Didn't mind the IP address being exposed, I had to reset my router anyway due to the Advances Digital Phone "Synchronising handset data" error/bug/annoyance, so I've a new IP address.

0 Ratings
Reply