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Message 1 of 6

BT Mobile contracts transferring to EE

I've just been informed by a BT call handler that my BT Mobile contract will be transferring to EE in the very near future and this will be resulting in the loss of some of the pricing discounts I currently have, as I'm linked to BT Broadband.  I was placed under quite a bit of pressure to there and then agree to having my BT Mobile contract transferred to EE, to which I refused, as it was going to cost me more on the monthly rate and didn't see what advantages I was getting by BT doing this. I currently receive a £5 discount on each of two mobiles (roughly 45%) and I was being told EE would only give me 10% discount on the contract!! 

Is anyone else having these issues? Surely, if BT are insisting on transferring all BT Mobile contracts to EE then this should be classed as defaulting on my current BT contract, meaning I'm not subjected to early contract cancellation fees? 

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Message 2 of 6

Re: BT Mobile contracts transferring to EE

Ignoring the discounts what are the actual prices you're paying? You seem to be heavily focused on the discounts when the prices overall may be better value

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Message 3 of 6

Re: BT Mobile contracts transferring to EE

Good point, but the BT call handler explained that the current pricing structure would remain in place for now!!!! This translates to my contract being significantly increased percentage wise in price just for me to help BT Mobile transfer to EE. Why would I agree to this if I have a choice in the matter??
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Message 4 of 6

Re: BT Mobile contracts transferring to EE

Just mentioning it. From what I gather everything will be EE eventually anyway

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Message 5 of 6

Re: BT Mobile contracts transferring to EE

Thanks, but I'm more interested in how they do this without pressurising customers into agreements on new contracts with EE over the phone that ultimately are costing more and why BT are not communicating with all existing customers to explain the process and provide genuine options going forwards.

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Message 6 of 6

Re: BT Mobile contracts transferring to EE

I was also told by the advisor that BT were migrating to EE.  I got a discount on my BT broadband but my mobile costs with EE SIM only are £9 whereas I was paying £5.75 with BT SIM only.  I had 1Gb data with BT which was fine for me.  EE's minimum data I was told is 10Gb - which I don't need.  I wonder if I could have got the same discount on my BT broadband package and refused to migrate to EE?  Is it worth a long wait on the phone to find out!!  Has anyone cancelled EE and gone back to BT mobile?

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