I am in Crete and I can’t make mobile calls. I can text. How can I get online help to check what is happening. It is the same issue with the other 2 Bt mobile phones on my account. I can data roam. I checked settings and international calls are allowed. Help
Hi @VVT,
Welcome to the Community!
We have a handy guide to let you know what you need to check before you travel, so I'd recommend giving this a quick look, and this should help you get up and running.
Rach
Thanks for the guide. I managed to speak to someone at BT mobile and they are following up on it as they can’t see why it’s not working. Hopefully it will get resolved soon.
It's great to hear you've been able to speak with the team, and that they're getting this looked into for you now @VVT.
Rach