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Message 1 of 4

Data showing incorrectly on My BT

I have mobile 30gb package on my mobile and also have Halo which doubles my data to 60gb

however on My BT the allowance shows as only 40gb add on included 

 

any ideas why ? Will my data get cut off once I reach 40gb ?

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Message 2 of 4

Re: Data showing incorrectly on My BT

have you tried phoning CS 150 or 0800800150 from your mobile as they should be able to help



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Message 3 of 4

Re: Data showing incorrectly on My BT

Not yet, thought I would try this option before I spent hours on the phone .

but thanks for the suggestion

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Message 4 of 4

Re: Data showing incorrectly on My BT

if you exceed your data allowance you will not get cut off just charged for any excess data you use



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