Why can I not free msg some people on my mobile but able to free msg others. I cannot free msg a radio station running a competition for a £114,000 though I realise it is at an extra cost to do so, but my wife can on her bt mobile, yet I’m the main person paying for broadband, landline etc what’s going on. Can you explain to me what I need to do or switch on to enable this please.
Check premium texts aren't disabled in your phone settings & also that you have a valid overspend limit set in MyBT.