Galaxy Watch 5 Pro Connection

[GedByrne]

I am trying to connect my Samsung Galaxy Watch 5 Pro to BT Mobile Data but when it sends the data from the App to BT, I receive an error code of 4001.  What do I need to do to allow the connection?  Samsung have pointed me towards BT to find out why they are not allowing the connection?

The watch pairs with my phone without a problem, but when trying to get the watch to use it's built in LTE connectivity it fails to connect.

[rbz5416 · Accepted solution]

BT don't support eSIMS used by smart watches.

[GedByrne]

face-palm - thanks for the quick response

[rbz5416]

BT seem keen to move contracts to EE, so it might be worth enquiring if you can do that penalty free.