Hi rbz5416
Thanks for your reply.
The problem that I'm having with BT Mobile isn't it's coverage (as you rightly say it's EE which is good in the rural parts of Norfolk. My partner is with O2 and I was previously with Vodafone and until the last six months or so found EE better than those two networks.
I get strong signals in Norwich and North Norfolk where I visit a lot but occasionally unable to make or receive calls even with max bars showing on my phone - I'll try again later from same location with no problems - very unreliable.
The problem that I'm having is with the BT mobile platform which a BT customer care person informed me in May 2024 was becoming unreliable and difficult to maintain. He said that users are being encouraged to move from BT mobile to EE which they would find more reliable.
Thanks for the link to the MVNOs - must admit I would prefer a mobile phone company with a high street presence so in the event of problems I can go in store to seek advice.
I was just curious about Matthew (BT rep) would I spoke with on Sunday who stated that all mobile phone companies would be charging a daily roaming fee from next year and what this comment was based on (for instance is there new EU rules coming into force from 2025?)
Regards
Peter
