Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
roguck
Aspiring Contributor

on ‎24-05-2025 12h50

314 Views
Message 1 of 2

Halo double data not showing on account

I was checking the mobile accounts usage on my account and noticed that the double data that should be available on both BT mobile accounts is no longer indicated.  

There appears to have been a change going from last months bill to this month.

Is this a known issue ?

Any advice for correcting but I phone BT.

Thanks

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎24-05-2025 13h42

298 Views
Message 2 of 2

Re: Halo double data not showing on account

try contacting billing using message now and see if they can help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply