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Message 1 of 5

Help! Abroad with no phone signal

After phoning BT to make sure my phone would work in France and being assured that it would I arrived at 2am and cannot figure out why I have no signal let alone data.

I can't even contact BT for help as they only have phone numbers to call.

How can I contact someone for help? 

Currently sat in a McD's using their WiFi

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Message 2 of 5

Re: Help! Abroad with no phone signal

go to MYBT and make sure international calls are allowed and also make sure you set spend limit to greater than £0 say £5/10



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Message 3 of 5

Re: Help! Abroad with no phone signal

Thanks but I have tried this and no luck

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Message 4 of 5

Re: Help! Abroad with no phone signal

do you have roaming switched on in your phone



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Message 5 of 5

Re: Help! Abroad with no phone signal

Yep. 

I'm hoping that a family member can contact BT on my behalf as it seems I have no hope. Where is the online chat feature when I need one?! 

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