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Message 1 of 4

Nano sim won't break out

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I have been sent a little purple card with, supposedly, all 4 sizes of sim on. Only the macro sim is perforated and I need the nano. I have been sent a replacement but it's identical to the first one. How am I supposed to use the nano sim if it's just a white picture on a card, with no silver circuitry  and not perforated?

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Message 2 of 4

Re: Nano sim won't break out

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The smallest sim card size is the Nano....Dimensions are 8.8 x 12.3 mm.

It's probably  in an adaptor frame to fit the Micro size which is 12 x 15 mm. 
Push that out of the frame, carefully.

You may need to wipe the surface (lightly) with a tissue to clean any finger marks.

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Message 3 of 4

Re: Nano sim won't break out

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Hurrah! The nano is INSIDE the micro which is inside the mini which is inside the macro! The perforations are invisible. Why on earth doesn't it just provide instructions to say that? Even helpful Stuart in Swansea couldn't tell me that.
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Message 4 of 4

Re: Nano sim won't break out

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Glad you fixed it. These thing are tiny!  A large magnifying glass helps .
Good luck with inserting into your device.

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