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philfatkid
Aspiring Contributor

on ‎01-09-2022 19h03

615 Views
Message 1 of 2

No 5G

Hi all,

I have a Motorola G50 5g mobile, and have a 5G plan on BT but can't connect to 5g, when i click on network settings and on mobile network (BT) it only shows 4g, 3g, 2g  is this a network issue or phone issue ?

Phil D.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎01-09-2022 19h35

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Message 2 of 2

Re: No 5G

If you check the EE coverage map does it show 5g available in your area and also strength of signal near your home



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