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Message 1 of 2

Sim not provisoned

Signed up for a family Sim, had a message numbers were ported over last week (they weren't) now old company has disconnected service and the BT sim doesn't connect to network.  No ability to contact BT other than by a phone number...

Can a moderator help me?

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Message 2 of 2

Re: Sim not provisoned

The mods on here are a small team & may take a few days to respond if they can help. Calling would be the quickest way to resolve this

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