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Message 1 of 4

Transferring old number

I tried to transfer my old number when switching from bt to virgin but it didn’t work so I just left it and used the new one but this was almost 6 months ago and now I think I need my old number. I was wondering how long bt keep your old number for and if there’s any point trying to get it transferred now?

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Message 2 of 4

Re: Transferring old number

@Daisy5 

Do you mean your mobile phone number or your home phone number?

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Message 3 of 4

Re: Transferring old number

 @Keith_Beddoe 

mobile phone number

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Message 4 of 4

Re: Transferring old number

Did you request a PAC code from BT Mobile, and did you give that code to Virgin Mobile?

If you did not, then its going to be too late now.

A PAC code is only valid for 30 days.

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