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Mitchinsong
Aspiring Contributor

on ‎23-01-2023 9h08

1,159 Views
Message 1 of 3

Travel Data Pass Charges when Mobile Data Not Used

I have Travel Data Pass on my mobile, and whenever I use my mobile abroad I ensure my Mobile Data and Data Roaming are switched off. However, even though there is no data being consumed, I still get charged £6 a day for Data whilst I am away.

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pottyperson
Distinguished Guru
Distinguished Guru

on ‎23-01-2023 9h21

1,150 Views
Message 2 of 3

Re: Travel Data Pass Charges when Mobile Data Not Used

Does the last FAQ here help?

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Mitchinsong
Aspiring Contributor

on ‎05-04-2023 16h26

1,048 Views
Message 3 of 3

Re: Travel Data Pass Charges when Mobile Data Not Used

Its a fault with Data Travel Pass which should stop charging fees when you switch OFF Data Roaming. BT have refunded me all my overseas charges, but have not fixed this fault leaving loads of customers with the same problem!

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