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Message 1 of 4

Using 4g abroad

I'm currently on holiday in Canary Islands, where I should have 4g, and I cannot send texts or get 4g. I have done what it says online to make sure I can use 4g and it still won't work. Anyone able to help? BT are telling me to call them to solve it but I can't call them because I have no signal.

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Message 2 of 4

Re: Using 4g abroad

presumably you have international calls turned on in MYBT but have you also set international spend limit to greater than £0 say £5?



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Message 3 of 4

Re: Using 4g abroad

No as I am in Canary Islands and that is a roam like home destination.

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Message 4 of 4

Re: Using 4g abroad

you still need to set a spend limit greater than £0 say £5 even to get roam like at home to work



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