Re: Using phone abroad issues

Duncs693 · ‎26-01-2023

I can use my data, receive texts, receive calls but cannot make outgoing calls. I've tried selecting different abroad networks.

Have checked all outgoing call settings and cannot see any issues there.

I have a huawei p30. Can anyone help?

imjolly · ‎26-01-2023

check MYBT and make sure you have your international spend limit set to great than £0 maybe £5

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Duncs693 · ‎26-01-2023

Yep spend cap was already higher. Set to £50. I have increased it to see if that's the issue.

Any further advice available?

ctrlz · ‎26-01-2023

What happens when you try? Do you get a recorded announcement?

Duncs693 · ‎26-01-2023

It makes the network busy call and then terminates the call attempt.

Duncs693 · ‎26-01-2023

Network busy sound/beeping and then terminates the call