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Duncs693
Beginner

on ‎26-01-2023 9h56

941 Views
Message 1 of 6

Using phone abroad issues

I can use my data, receive texts, receive calls but cannot make outgoing calls. I've tried selecting different abroad networks. 

Have checked all outgoing call settings and cannot see any issues there. 

I have a huawei p30. Can anyone help? 

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage

on ‎26-01-2023 10h04

937 Views
Message 2 of 6

Re: Using phone abroad issues

check MYBT and make sure you have your international spend limit set to great than £0  maybe £5



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Duncs693
Beginner

on ‎26-01-2023 11h36

919 Views
Message 3 of 6

Re: Using phone abroad issues

Yep spend cap was already higher. Set to £50. I have increased it to see if that's the issue. 

Any further advice available? 

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ctrlz
Aspiring Expert

on ‎26-01-2023 12h55

902 Views
Message 4 of 6

Re: Using phone abroad issues

What happens when you try? Do you get a recorded announcement?
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Duncs693
Beginner

on ‎26-01-2023 17h03

884 Views
Message 5 of 6

Re: Using phone abroad issues

It makes the network busy call and then terminates the call attempt. 

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Duncs693
Beginner

on ‎26-01-2023 17h03

883 Views
Message 6 of 6

Re: Using phone abroad issues

Network busy sound/beeping and then terminates the call
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