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WiFi Caling

Folks

Something I badly need help with!

When I got my mobile phone around 1 x year ago my WiFi calling worked fine at home as did my wifes. However a few months later it stopped and we've never been able to get it going again.

 

- WiFi calling works in other places so I doubt it's the mobile phone.

- My broadband speed is fine (140Mbps) on a BT Smart Hub 2.

- I've reset my WiFi router and no change.

- My mobile is up to date in terms of software.

 

Has anyone any ideas to what might be preventing the WiFi calling from working on either mobile. I've no mobile signal at the property so rely on landline for calls as a result.

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