Wrong Mobile model shown on My BT

[barnpiece]

I'm not sure it's worth the hassle of going through the menus (none of which cover this) and then hanging on the line with that awful music just to get someone who hasn't a clue what you are trying to get sorted.

It is obviously a problem with your systems. If no-one is bothering to fix it then I think I'll just shrug and wait until we get moved over to EE mobile. 🙂

Richard

[Leanne_T]

Hi @barnpiece 

This should not affect any of your services or plan details. 

If you would like to see if this can be updated you would need to get in touch with the team who will be happy to help 🙂

Leanne.