Unfortunately, it probably is the case that some households will frequently suffer power outages that aren't actually the fault of their local power company. Having worked in the electrical supply industry, I often found that the folks that suffered frequent power outages, were sometimes the result of decades old wiring feeding into decades old fuse boxes and the merest electrical spike would burn out an old wired fuse type cartridge or trip a 30 year old RCD. A lot of those who complained had lived in the same house for decades and never had the house rewired and won't because of the cost. It's often easier to blame the electrical supplier than address their own issues long term.
