replacement sim

[mrtilly]

The never got back to me so I phoned them, they said I mis uderstood wht was said!  can I request a copyof the logged call?

[Rach_H]

Hi @mrtilly 

Welcome back to the Community!

We know how important it is for you to be able to know what is happening on your calls so you can request a copy of your call records.

Rach

[orozz]

Can you not order replacement sims through My BT?

[Peter_W]

Hey there @orozz, thanks for stopping by the BT Community!

I hope you've been having a good Christmas too.

If you head over to our help page on SIM replacements, this has a link to log in to My BT and order a replacement 😊

Peter