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Message 1 of 3

BT App on Amazon 4K Fire

Hi,

As I can't get BT Sport 4K on my Sky Q box, I thought I would try the BT App on my 4K Amazon gizmo.  

I've checked that my ID is linked to the account and I am the account holder.  As far as I can tell, I should be able to log in to the app using the same login as for managing my account on the website. Nothing's simple online nowadays, so I'm probably missing something - anyone any idea what it might be?!

Thanks

David

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Message 2 of 3

Re: BT App on Amazon 4K Fire

Are you trying to use the BT TV app or the BT Sport app? They have different subscription requirements.
If it's just BT Sport you want to watch, I recommend you use the BT Sport app. If you're having issues logging into that app, try watching BT Sport on the web - www.bt.com/sport/watch
If that fails then check the instructions at www.bt.com/help/id003
If web works ok but app still fails, send me a DM with your BT ID and the results of the above tests.
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Message 3 of 3

Re: BT App on Amazon 4K Fire

[Sound of penny dropping]

Ah, yes, I only subscribe to BT Sport, so the app I'm attempting to use is for the full TV package which I don't have.

Thanks!  

 

David

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