cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
10,862 Views
Message 1 of 24

Error codes VC526 and VC081

I'm getting both these error codes at different times when attempting to watch BT sport on a laptop. Operating system = Windows 10 Home version 2004, browser = Edge version 88.0.705.56

BT's "help" claims that neither of these errors exists!

Can anyone shed any light on this?

Thanks

0 Ratings
Reply
23 REPLIES 23
10,860 Views
Message 2 of 24

Re: Error codes VC526 and VC081

VC526 means your internet connection is failing to keep up, and your player has been buffering for too long. It's therefore given up trying.
VC081 means a non specific error occurred with your internet connection when trying to play video.
0 Ratings
Reply
10,850 Views
Message 3 of 24

Re: Error codes VC526 and VC081

Thanks for this. Why can't BT's "help" feature tell me this information?

0 Ratings
Reply
10,844 Views
Message 4 of 24

Re: Error codes VC526 and VC081

Things are constantly changing, and unfortunately the help site team are always the last to be told.
We're in the process of re-working all the help across all of our apps, as it has become massively out of date. The web site is also being updated later this month to make it easier to find help with errors across all our apps in a single place. I'll do my best to make sure these error codes are included in the update (especially VC526 which is common to all Sport apps).
10,835 Views
Message 5 of 24

Re: Error codes VC526 and VC081

Thanks again for your help.

0 Ratings
Reply
10,208 Views
Message 6 of 24

Re: Error codes VC526 and VC081

Hi,

I am having the same issue.

Did you manage to fix it?

0 Ratings
Reply
10,095 Views
Message 7 of 24

Re: Error codes VC526 and VC081

I am getting these too. Have not been able to watch on my laptop for the last week or so and have to cast the matches from my phone to TV via Chromecast. 

 

0 Ratings
Reply
10,060 Views
Message 8 of 24

Re: Error codes VC526 and VC081

I downloaded the app via Microsoft shop in the end rather than watch directly from the BT sport website. It works and I can now watch two matches at once, which was my ultimate goal. 

0 Ratings
Reply
10,047 Views
Message 9 of 24

Re: Error codes VC526 and VC081

Yes, I have exactly the same.

0 Ratings
Reply
9,923 Views
Message 10 of 24

Re: Error codes VC526 and VC081

I know get this ever since I upgraded to Halo and haven't been able to get it sorted out.

0 Ratings
Reply