I need help... I have recently moved in with my partner and moved my BT across to her address.
Sky is in her name, bt is in my name but same address.
Contacted bt they can't update it as not holding sane address as sky. One holds the village the other holds the county. Neither sky or bt will update the addresses as they say they use an address finder which auto populates the address.
Have called bt 3 times and sky 3 times .. last time phoning sky they say BT sport can't grant access via sky and they can only out by on TV through their package... I know this is rubbish as otherwise bt wouldn't have the swap card feature.
I have no way of being able to do this and I'm struggling with no help from bt or sky.... Please an someone help me out and tag some BT workers so that someone can sort for me.
- I see from other forum posts that this issue has been resolved for other customers.
