Looking at
if this is a current document then I recommend that it is reviewed for accuracy and completeness as in its present form I suspect it will cause confusion.
The entire BT TV documentation was reviewed as part of the relaunch.
What specifically do you believe to be wrong with it?
The page has an old outdated feel to it with what seem to be some probable recent changes.
examples
NOW KIDs channel range inaccurate - seems to missing Now Sky KIDs SD/HD 472/477
NOW Sports range inaccurate 416/417 (included) and 438 (missing)
The section on watching Now in HD seems (out)dated .
There is a link described as "Find Out more about NOW addons "which no longer seems to link to a page
but in reality seems to end up at /redirect to
"https://www.bt.com/help/tv/learn-about-tv"
without there being any obvious info about NOW addons on that page,
The page also ends with
Find out about recording losses and TV Guide changes.
but there seem to be no links or indications how to find out.