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Message 1 of 4

Aggressive tailgating driver license plate bk18 lgl


I would like to make a complaint about a driver in a BT vehicle who aggressively tailgated my car and young family for 15 miles. It was a van with a hydraulic ladder it’s licence plate BK18 LGL. Driven by a white guy in his 50s. Who spent the best part of the A354 on 18th August at around 2pm about 4 feet off our back bumper. Absolutely disgraceful aggressive driving and I would like to hear what actions you will be taking? Because ultimately it represents your company and the services I pay for and most likely his salary. 
regards, J

Message 2 of 4

Re: Aggressive tailgating driver license plate bk18 lgl

if it was an openreach van that has nothing to do with BT Retail and you need to report to openreach or report it to police

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Message 3 of 4

Re: Aggressive tailgating driver license plate bk18 lgl

This is a BT residential customer to customer forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.

It is not the place to make a complaint regarding some persons driving. 

You should either report it to the Police or call BT 0800.800.150 and lodge a complaint there.

Message 4 of 4

Re: Aggressive tailgating driver license plate bk18 lgl

Hi @Jezmarta and welcome to our community.

I'm sorry to hear about this. As mentioned you'll need to raise this with Openreach directly. You can do so at Write to us with a complaint | Openreach

'To raise a complaint, or enquiry, that relates to health and safety concerns, employee behaviour, personal injury, damage to your property, quality of workmanship, wayleaves or planned movement of Openreach equipment.'