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Message 1 of 18

Awful voice

Why on earth do we have to have the ghastly American voice telling us that 'all lines are temporarily busy. Please try again later'? It's so awful I just want to cancel my phone line.

17 REPLIES 17
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Message 2 of 18

Re: Awful voice

Hi @S2pikelet

Thanks for coming here. 

I'm sorry to hear you have not been able to connect with an agent. 

Are you currently abroad?

What number are you calling?

Katie 

351 Views
Message 3 of 18

Re: Awful voice

Hallo Kate,

No I'm not abroad. I'm in the UK. But I can't remember the number I was calling. However, I often hear that American voice and (a) why does it have to be American (BT stands for British Telecom!) and (b) why does it have to be such an awful one?

Robin

350 Views
Message 4 of 18

Re: Awful voice

If you could please provide the number you called I'd love to get this looked into @S2pikelet

Katie

348 Views
Message 5 of 18

Re: Awful voice

Sorry Katie, but I just can't remember. I answered a call but was too late, so looked to see what number had called me, rang it, and was told by  this American voice. I've tried to look at past calls but they've gone.

329 Views
Message 6 of 18

Re: Awful voice

Thanks for checking @S2pikelet, if you come across this please let me know 🙂

Katie

325 Views
Message 7 of 18

Re: Awful voice

OK!

318 Views
Message 8 of 18

Re: Awful voice

What a waste of time. You do not know who called you and you returned the call!

Check your phone bill. You have most likely been scammed into calling a premium rate number!

309 Views
Message 9 of 18

Re: Awful voice

OK, OK. A list of past callers is available on my phone. Often I miss the actual call, so ring the caller back. This normally works, but this time the line was engaged and I was told so by the American.

303 Views
Message 10 of 18

Re: Awful voice

And you still do not know who it was but you are happy to complain to BT.

Did you check your phone bill?