@Theairman
Welcome to the BT Residential Customers forum
As you were a business user, please could you post on the BT Business forum at http://business.forums.bt.com/
Then may be able to advise. Your posting here does not go to BT.
Please remove those personal details, as this is a public forum that can be viewed worldwide.
If that is not done, your posting may be removed from here.
Thanks
