I've had this twice now - and not replied to either,
MyBT INFO <gbkinloch@btinternet.com>
Dear Customer,
We emailed you last month to inform you of changes to our Terms of Service and Privacy Policy. These changes are critical steps in shaping what's ahead for our customers, like you, by providing transparency and choice over how and when their data is used.
To continue accessing your Mailbox after December 7th 2025, you must Confirm your acceptance of the Terms of Service.
Kindly click and open the attachment to get started...
It is obviously a scam. You could block the email address and forward it to BT as per the following link.
What is a phishing scam? Is the email I have received genuine? | BT Help
Hi @gg30340
Just to add to @gg30340's brilliant advice, I'd recommend visiting our How to report phishing and abuse website.
Chris S